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Dial 1-888-966-6097 If your Brother printer is showing as "Offline" on your Mac, it can disrupt your workflow. This issue can occur due to connectivity problems, outdated drivers, or incorrect settings. In this guide, we’ll walk you through step-by-step solutions to get your Brother printer back online in 2025.
Why Is My Brother Printer Offline on Mac?
Common reasons include:
Connection issues (USB, Wi-Fi, or network problems)
Outdated printer drivers
Incorrect printer settings
Print queue errors
macOS compatibility issues
How to Fix Brother Printer Offline on Mac
1. Check Printer Connection
Ensure the printer is powered on and properly connected.
For USB connections, try a different cable or port.
For Wi-Fi/Ethernet, check if the printer is connected to the same network as your Mac.
2. Restart Your Printer and Mac
Turn off the printer, unplug it for 30 seconds, then power it back on.
Restart your Mac to refresh system processes.
3. Set Printer to Online Mode
Open System Settings (or System Preferences on older macOS versions).
Go to Printers & Scanners.
Select your Brother printer and click Open Print Queue.
If the printer is paused, click Resume Printer.
4. Remove and Re-add the Printer
Go to System Settings > Printers & Scanners.
Select your Brother printer and click the minus (–) button to remove it.
Click the plus (+) button to re-add it.
Follow the on-screen instructions to reinstall.
5. Update Printer Drivers
Visit the Brother Support Website and download the latest driver for your printer model.
Install the driver and restart your Mac.
6. Reset Printing System (Advanced Fix)
Open System Settings > Printers & Scanners.
Right-click (or Control + Click) anywhere in the printer list.
Select Reset Printing System and confirm.
Re-add your Brother printer afterward.
7. Check Firewall & Security Settings
Go to System Settings > Privacy & Security > Firewall.
Ensure your printer software is allowed through the firewall.
8. Use Brother Printer Utility (If Available)
Open Brother Printer Utility (if installed).
Check for errors and run troubleshooting tools.
Final Tips
Ensure your macOS is updated (check via System Settings > General > Software Update).
If using a network printer, restart your router.
Contact Brother Support if the issue persists.
Conclusion
By following these steps, you should be able to fix your Brother printer offline issue on Mac in 2025. Most problems are resolved by checking connections, updating drivers, or resetting the printing system.
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